Payment, Postage, Packing and Shipping

As soon as payment is received your item will be sent by the next available post which, bar the exception of weekends and Bank Holidays, will be the following day.

Please note that l am not responsible for any custom fees, taxes, tariffs, duties or other receiving fees incurred.

I always get a proof of posting receipt. If you want any insurance or guaranteed next day delivery please contact by e-mail so this can be arranged.

 

All my items are carefully and securely packaged and clearly labelled. I send everything via Royal Mail whether posting to the UK or to the rest of The World. This should take between 3 and 5 working days (according to Royal Mail brochures).

 

Fairy Doors:

UK standard 1 st class £1.50. 2nd Class signed for £2.50

Europe £3.50. Tracked/signed for £8.75

World zone 1 (Africa/Asia/S.America/Canada/Saudi Arabia) £4.15. Tracked £9.50

World zone 2 (Australia) £4.50. Tracked £9.50

 

All other items:

Uk standard 1 st class £5.00. 2 nd Class signed for £5.00.

Europe £9.50. Tracked £14.00

World zone 1, as above £14.50. Tracked £18.50

World zone 2, as above £15.50 Tracked £19.50

 

Returns/Refunds/Exchanges

Please read the description of each item carefully, if you have any questions about an item please contact me prior to purchasing as l have a no returns policy.

Please note: Royal Mail does not consider an item to be lost until 10 working days from the due date. For International orders, this is approximately 30 working days. In the event of a package being determined lost, a replacement will be sent immediately via recorded delivery.